{"id":1093,"date":"2020-03-04T09:04:47","date_gmt":"2020-03-04T08:04:47","guid":{"rendered":"http:\/\/jahs.eu\/?page_id=1093"},"modified":"2020-03-09T15:33:56","modified_gmt":"2020-03-09T14:33:56","slug":"survey-of-patient-satisfaction-with-radiological-services-in-public-and-private-health-facilities-in-kanosestara","status":"publish","type":"page","link":"https:\/\/jahs.eu\/hr\/hrvatski-volume-6-number-1-march-2020\/survey-of-patient-satisfaction-with-radiological-services-in-public-and-private-health-facilities-in-kanosestara\/","title":{"rendered":"Survey of Patient Satisfaction with Radiological Services in Public  and Private Health Facilities in Kanosestara"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>Survey of Patient Satisfaction with Radiological Services in Public and Private Health Facilities in Kano<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/jahs.eu\/wp-content\/uploads\/2020\/03\/013-JAHS-003-1.pdf\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-832\" src=\"http:\/\/jahs.eu\/wp-content\/uploads\/2015\/04\/jahs100pdf.png\" alt=\"\" width=\"50\" height=\"50\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><sup>1<\/sup> Lydia A. Gana<br \/>\n<sup>1<\/sup> Mustapha Barde<br \/>\n<sup>2<\/sup> Chigozie I. Nwobi<br \/>\n<sup>1<\/sup> Joseph D. Zira<br \/>\n<sup>3<\/sup> Musa G. Lalai<br \/>\n<sup>1<\/sup> Mohammad Sidi<br \/>\n<sup>1<\/sup> Emmanuel I. Richard<\/p>\n<p style=\"text-align: justify;\"><sup>1<\/sup> Department of Medical Radiography, Faculty of Allied Health Sciences, College of Health Sciences Bayero, University Kano<br \/>\n<sup>2<\/sup> Department of Medical Radiography, College of Medical Sciences, University of Maiduguri, Borno State<br \/>\n<sup>3<\/sup> Department of Nursing Services, Abubakar Tafawa Balewa Universty Teaching Hospital, Bauchi, Bauchi State<\/p>\n<p style=\"text-align: justify;\"><strong>Abstract<\/strong><br \/>\nBackground: Patient satisfaction is the extent to which the patients feel that their needs and expectations are being met by the service provider. The survey of patient satisfac- tion with health care services is a growing concept in Nige- ria, where study on this subject is just beginning to develop.<br \/>\nObjective: The aim of this study was to compare the pa- tients\u2019 satisfaction level with radiological services and to identify the factors that may account for the differ- ences in their satisfaction between a public and a pri- vate health facility in Kano state Nigeria.<br \/>\nMethod: The study was a cross-sectional prospective survey that targeted patients who visited radiology de- partments. Data was collected using a 43 item self-com- pletion questionnaire designed in line with the objectives<br \/>\nanalysed using a statistical package for social sciences version 20.0, where descriptive statistics such as the per- centages and frequencies were generated and tabulated. A chi-square test was used to test for the differences in the patients\u2019 satisfactory level at (p&lt;0.05).<\/p>\n<p style=\"text-align: justify;\">Results: The results showed that 60.7% (n=85) were fe- male while 39.3% (n=55) were male, 52.2% (n=47) of the respondents from the public hospital were dissatisfied, while 47.8% (n=43) were satisfied. At the private hospi- tal, only 20% (n=10) were dissatisfied, while 80% (n=40) were satisfied with the radiological services received. The type of health facility and patients\u2019 satisfaction was found to be statistically significant at (p&lt;0.05).<br \/>\nConclusion: The patients in the private health facility of the study were more satisfied than those at the pub- lic health facility because of prompt attention given to them immediately after arrival, immediate collection of their radiological reports, and high ergonometric envi- ronment provided by the hospital staff.<\/p>\n<p style=\"text-align: justify;\"><strong>Keywords<\/strong>: patient satisfaction, radiology services, public and private facility<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/doi.org\/10.24141\/1\/6\/1\/3\">https:\/\/doi.org\/10.24141\/1\/6\/1\/3<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Survey of Patient Satisfaction with Radiological Services in Public and Private Health Facilities in Kano 1 Lydia A. Gana 1 Mustapha Barde 2 Chigozie I. Nwobi 1 Joseph D. Zira 3 Musa G. Lalai 1 Mohammad Sidi 1 Emmanuel I. Richard 1 Department of Medical Radiography, Faculty of Allied Health Sciences, College of Health Sciences [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1066,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1093","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/pages\/1093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/comments?post=1093"}],"version-history":[{"count":7,"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/pages\/1093\/revisions"}],"predecessor-version":[{"id":1165,"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/pages\/1093\/revisions\/1165"}],"up":[{"embeddable":true,"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/pages\/1066"}],"wp:attachment":[{"href":"https:\/\/jahs.eu\/hr\/wp-json\/wp\/v2\/media?parent=1093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}